UX/UI Design Lead
The mission, should you decide to accept it…
MIT Technology Review is a world-renowned name in technology news. We cover tech at the cutting edge, where it’s just emerging into the world. Our recently revamped mission: to make technology more of a force for good, through journalism that leads to better decision-making by those who build, use, and regulate technology. We reach 6 million people a month through our website, social feeds, email newsletters, print magazine, conferences, and content licensed to our partners in a slew of countries and languages. We benefit from our close ties to one of the world’s top research institutions while enjoying strict editorial independence.
In short, we aim to be the world’s most influential, authoritative, and trusted tech publication. And we’re expanding, and that’s where you come in.
We are seeking a UX/UI Design Lead with 5-7 years of role-specific experience to join our product development team. The team consists of talented, multi-disciplinary designers and developers who are clever, reliable, honest, and passionate about the product, and whose hobbies range from brewing craft beer to setting multiplayer puzzle challenges to sharing theories about popular TV shows (currently, we’re all very confused about Westworld).
The product development team isn’t a tech services back office that takes in orders and spits out code; it’s a strategic partner that works with all of Technology Review’s teams—editorial, design, marketing, sales, events, licensing, and custom content—to conceptualize and create beautiful digital experiences that will delight our users, extend our reach, and magnify our impact.
With editorial, the product team co-creates tools that enable our journalists to break new ground in digital storytelling. With marketing, it builds the systems that allow us to understand our users’ needs and desires and keep them coming back. With sales … well, you get the picture. We’re a tight-knit organization and we know that our success depends on each of our teams understanding one another’s needs and supporting them.
Did we mention we’re part of a university? That means you get university-style health and other benefits for you and your family. Not that amazing if you’re from Sweden, perhaps, but seriously next-level if you’re used to working for American companies.
Because you’ll play a key role within the team as well as in its relationship with the rest of the company, we do want you to work at our office in Cambridge, Massachusetts, and we’ll pay your relocation expenses if you have to move. Isn’t it cold in winter, you ask? Well, yes, the Charles river freezes over. But it looks awesome when it does, especially from our 13th-floor office with its panoramic view of Boston. And in the summer you can hop over the bridge from the office and hire a sailboat for an afternoon.
You’ll need to have a balance of visual design and interaction design, a solid understanding of design systems—and people skills. You’ll be doing user research and testing, using analytics to shape design recommendations, guiding or mentoring fellow designers, anticipating user needs, and suggesting ways for the business to address them. You’ll want to own the look, feel and function of a project from conception to completion, with the goal of creating something that will not only inspire but stand up and improve over time.
You’ll also need to be comfortable presenting to other stakeholders from the CEO on down (don’t worry, she doesn’t bite), hammering out ideas with them, helping them find better ways to do things, and occasionally—but ever so kindly and diplomatically, of course—helping them see why they’re flat wrong.
Okay, now for the obligatory bullet points.
- Lead UX/UI design for MIT Technology Review’s desktop and mobile experiences through hands-on work, process definition, and documentation
- Collaborate with designers and developers to implement and iterate on design work
- Work with internal teams (editorial, art, marketing, events, etc.) to ensure that the site experience is delightful and efficient for our audience, and effective for our business
- Conduct external research and usability studies to understand customers’ experience and develop recommendations for enhancements to the site based on results/analysis
- Leverage data to measure effectiveness of our user experience
- Help define, improve, and guide design standards and processes
- Mentor other designers on the team
- Create design concepts and UX artifacts for the web, mobile, e-mails, and other applications
- Serve as a staunch advocate for the end user within the organization
Requirements and qualifications:
- 5-7 years of experience in a similar role/trajectory
- An online portfolio showing relevant work. This should include case studies that show how you approach and solve a business challenge and the results your effort generated. Please include every step of your process, be it Post-it notes on walls or prototypes, wireframes, schematics, user surveys, user research, presentations, A/B testing, data analysis, etc.
- Excellent written and verbal communication along with the ability to express your ideas to any audience
- Ability to collaborate across the organization
- Advanced skills in interaction design, information architecture, usability evaluation, and user research
- Demonstrated experience designing and crafting user experiences that are responsive or mobile-first
- Advanced knowledge or high proficiency with Sketch, Photoshop, or Illustrator and other related tools
- Ability to sketch or prototype interactions and design concepts using inVision or using code
- Understanding of conversion and optimization and the ability to leverage data/analytics in your work to make informed choices
- Experience conducting needs assessments, competitive and user research using qualitative and quantitative methods
- Ability to work collaboratively within the product team to ensure the integrity of your design translates to the final build
- Enough knowledge of HTML and CSS to have an intelligent conversation with the developers on our team (you will not be asked or required to write production-level code)
- Experience in media or publishing industry a plus
If this sounds like you, please apply at UX/UI Design Lead (Job Number 16248).
In your submission, please…
- Tell us what it will be like to work with you.
- Include a link (or links) to where we can see some of your work. We’re interested in quality over quantity. We are looking for some/all of the following:
- Design work across desktop and mobile
- Your design process
- Links to any live work
- Your role on each project