Artificial Intelligence How uncertainty could help a machine hold a more eloquent conversation AI startup Gamalon developed a clever new way for chatbots and virtual assistants to converse with us. by Will Knight 2018-05-07T14:00:00-04:00
Intelligent Machines We Need to Talk About the Power of AI to Manipulate Humans Our tendency to become emotionally attached to chatbots could be exploited by companies seeking a profit. by Liesl Yearsley 2017-06-05T13:07:00-04:00
Artificial Intelligence Facebook’s Perfect, Impossible Chatbot Facebook is quietly trying to develop the most useful virtual assistant ever, in a project that illustrates the current limitations of artificial intelligence. by Tom Simonite 2017-04-14T00:00:00-04:00
Tech Policy Emotional Chatting Machine Assesses Your Emotion and Copies It Chatbots have never been able to empathize. That looks set to change, thanks to a Chinese team that has built a chatbot capable of conveying specific emotions. by Emerging Technology from the arXiv 2017-04-12T15:39:00-04:00
Artificial Intelligence Customer Service Chatbots Are About to Become Frighteningly Realistic A startup gives chatbots and virtual assistants realistic facial expressions and the ability to read yours. by Tom Simonite 2017-03-22T13:30:00-04:00
News The Biggest Technology Failures of 2016 From algorithms that spread fake news to glowing plants that don’t glow, here are our picks for the worst technologies of the year. by Antonio Regalado 2016-12-27T00:00:00-05:00
Connectivity Chatbots with Social Skills Will Convince You to Buy Something Virtual assistants that can read social cues and nonverbal signals are less jarring—and surprisingly persuasive. by Will Knight 2016-10-26T00:00:00-04:00
Connectivity Customer Service Bots Are Getting Better at Detecting Your Agitation A virtual assistant that can tell you’re frustrated can slow down and help you out. by Signe Brewster 2016-09-14T00:00:00-04:00
Connectivity The HR Person at Your Next Job May Actually Be a Bot Chatbots are being prepped to take over many administrative tasks. by Will Knight 2016-08-03T00:00:00-04:00
